Tailored Pet Travel reviews: 5 stars, 100+ owners
You are about to hand your pet to people you have never met. Read what more than 100 owners said once their pet arrived, sorted by the trip they made.
The advice is free. Or ask to speak to a past customer first.
- 5 stars on Google
- DEFRA approved
- Call or WhatsApp 07446 698859, answered 24 hours
What feedback have pet owners given about our pet transport?
Our pet travel reviews come from more than 100 owners on Google. Together, they rate Tailored Pet Travel 5 stars. Owners have moved dogs and cats with us to Nairobi, Chicago, Dubai and Madeira. Most of all, they praise the photo updates, the paperwork done for them, and Sonny Myles, the handler.
Pet relocation reviews from owners who moved abroad for good
Tailored Pet Travel has moved pets from the UK to Kenya, India, the UAE, South Africa and the USA. These long moves make up 11 of our 25 newest reviews. For these owners, the forms mattered as much as the flight. Many say the paperwork, vet visits and customs clearance were all done for them.
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Georgie B. “Moving our cocker spaniel from Brighton, UK to Nairobi could have been the most stressful part of our relocation but Sonny and Tailored Pet Travel made sure that this was not the case.”
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Edward L. “We used Tailored Pet Travel for our move from London to Dubai with our two small dogs, and I honestly can't recommend them enough. From the paperwork to liaising with the authorities in the UAE, everything was handled with such care.”
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O. S. “I used them to help transport my dog from London to Austin. Amazing service, great value.”
Planning a move like these? See how we plan a long-haul move.
Why 14 owners keep booking our pet travel to Europe
Fourteen owners in our reviews come back to us again for trips abroad. Some go to France every summer, and others go to Ireland twice a year. Several say their dogs are happy to see us at the door, because they know us.
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London to Calais
A few times a year
“We used them to Travel from London to Calais a few times a year, they're always available and pleasant to deal with. Great set up and our Dogs always arrive happy and excited to set off with them.”
Peter C. -
UK to France
Each summer
“Thanks to tailored pet travel we now take our fluffy friends on holiday with us for the summer to France. Our children love having Rudy and plum (our two labradoodles) for the months we are away.”
Etta B.
See our regular trips from the UK to Europe for the routes we use.
Planning a trip like one of these?
Send us the pickup, the destination and a rough date. Calls and WhatsApp messages are answered 24 hours a day.
Nervous and rescue dogs that settled on the road
Tailored Pet Travel takes nervous, rescue and older dogs. Twelve of our reviews mention nervous, rescue or older pets, or owners who were anxious themselves. Rescue dogs have come to us from as far as Sri Lanka and Cyprus.
“Our dog is quite anxious, but Sonny is clearly very caring and kept us updated which gave us real peace of mind.”
Nerves can often be eased before a long trip. One Boston Terrier was scared of the car, so Sonny worked with her first. She now travels between the UK and France with us. A dog that is frightened of flying can go by road.
“This is the only company I trust to safely transport my beloved Coco (Tibetan Terrier) from London to Italy each summer, as she is terrified of flying.”
Puppies and house moves driven door to door across the UK
Short trips get the same care. We drive pets door to door across the UK for house moves, new puppies and visits to family. Owners have used us from London to Devon and Nottingham. Read about collection and delivery anywhere in the UK.
“Brilliant service from Sonny and the team transporting our new puppy across the UK - completely reliable and punctual, great comms throughout, and lovely care for the puppy.”
“I used Tailored Pet Travel for 2 cats during a house move and they made everything easy - thank you!”
Sonny, the handler named in 32 of our reviews
Sonny Myles is the Tailored Pet Travel handler owners name most. He has gone with pets himself to Chicago, South Africa and Madeira. Many owners deal with him from their first question until their pet is home.
Owners also like the updates on the way. Photos and messages come up in 19 reviews. These matter most in the first hours after you hand your pet over.
A good handler adapts on a long trip. Border delays at Dover once cost a family their hire car. Atif from our team offered to drive them and their pets the rest of the way. That kind of help is what owners remember.
“Brilliant experience moving our dog from London to Chicago. All travel details, forms, vet visits etc taken care of by Sonny and the team. Sonny also travelled with our dog, sent photos of his progress and delivered him right to our door.”
“I cannot recommend Sonny from Tailored Pet Travel highly enough. He escorted my cat, Margarita, from London to Madeira in cabin, and the entire experience was outstanding from start to finish.”
Want one person with your pet the whole way? Ask about a dedicated handler for the whole trip.
Every pet travel review here is quoted word for word
Every quote on this page is copied word for word from Google, and you can check each one on our Google profile. Long reviews are cut short, but the words are always the owner's. We reply to every review, often by the pet's name, from Bo in Nairobi to Mr Darcy in Chicago.
Reviews show how a trip felt. Our approvals show it was done by the rules. We are DEFRA approved. DEFRA is the part of government that sets the rules for pet travel.
We also hold an EU Type 2 transporter authorisation. It covers moving animals on trips of more than 8 hours, so a long drive to Italy or Switzerland stays legal all the way. Read how our DEFRA and transporter approvals work.
Questions owners ask before trusting us with their pet
How many reviews does Tailored Pet Travel have?
Tailored Pet Travel has more than 100 Google reviews and a 5-star rating. The reviews cover trips to 20 countries beyond the UK, from Kenya to Barbados. You can read them all on Google, each with our reply.
Do your reviews cover flying as well as driving?
Yes, owners review both. Pets have flown with us to Chicago and Dubai. Most trips in Europe go by road, through the Eurotunnel or by ferry. Our pet flights follow the rules for animals set by IATA, the International Air Transport Association.
Do you move cats as well as dogs?
Yes, and cats appear all through our reviews. Pixie went from the UK to Washington, and Melba came from Paris to Hertford. We move small animals too.
Where is Tailored Pet Travel based?
Tailored Pet Travel is based at 40 Wandsworth Bridge Road, London SW6 2TH. We collect pets across the UK and deliver them to the door abroad. Calls and WhatsApp messages on 07446 698859 are answered 24 hours a day.
Speak to an owner who made the same trip first
Tailored Pet Travel can put you in touch with a past customer before you book, and that is the most useful review of all. Someone who made your trip can answer the question a star rating leaves open: how did their pet cope on the day?
Ask for a reference when you enquire.
The advice is free
Planning a trip like one of these?
Send us the pickup, the destination and a rough date.
Calls and WhatsApp messages are answered 24 hours a day.
