Certifications & Partnerships – Safe, Legal & Trusted Pet Transport

Yes, we offer tailored transport services for pets with special requirements, including:

• Pets with medical conditions requiring medication or special care
• Nervous or anxious pets who need extra attention
• Senior pets that require a more relaxed journey
• Show animals that need a specific travel setup

Our expert handlers ensure each pet receives the appropriate level of care throughout their journey.

Yes, our team handles all necessary documentation for pet travel, including:

• Pet passports and health certificates
• Import and export permits
• Customs clearance and quarantine arrangements

We ensure full compliance with DEFRA, EU, and international pet travel regulations, so your pet’s journey is smooth and stress-free.

Yes, we only use DEFRA-approved sea routes when transporting pets by ferry. Some of the key ferry routes we operate on include:

• France to the UK:

  • Calais to Dover – P&O Ferries, Irish Ferries
  • Cherbourg to Portsmouth – Brittany Ferries, Condor Ferries
  • Dieppe to Newhaven – DFDS Seaways
  • Dunkerque to Dover – DFDS Seaways

• Netherlands to the UK:

  • Amsterdam to Newcastle – DFDS Seaways
  • Hook of Holland to Harwich – Stena Line
  • Rotterdam to Hull – P&O Ferries

• Spain to the UK:

  • Bilbao to Portsmouth – Brittany Ferries
  • Santander to Portsmouth – Brittany Ferries

We ensure your pet travels safely on these approved routes with all necessary documentation and welfare provisions in place.

We keep up to date with the latest UK and international pet travel regulations, ensuring all pets meet the necessary entry requirements for their destination. We only use DEFRA-approved transport methods, work with certified airlines and ferry operators, and assist with all required documentation.

We provide dedicated assistance dog transport, ensuring these essential companions travel safely and comfortably. We work with DEFRA-approved airlines and ferry routes to ensure full compliance with UK and international assistance dog travel regulations.

Yes, Tailored Pet Travel is DEFRA-certified, meaning we are fully authorised to transport pets in compliance with UK animal welfare regulations. Our certification ensures that we meet the highest standards for safe and humane pet transport.

We prioritise your pet’s safety and comfort with:

• Climate-controlled vehicles and crates for road and air transport
• Regular rest stops on long journeys for food, water, and toilet breaks
• Secure and spacious travel arrangements tailored to your pet’s needs
• Trained pet handlers, not just drivers, ensuring one-on-one care

From start to finish, we ensure that your pet’s journey is as stress-free as possible.

We partner with DEFRA-approved airlines to provide safe and compliant pet travel. These airlines transport pets in the aircraft hold and include:

• Aer Lingus (London Heathrow, Manchester)
• Air Canada (Manchester)
• Air France KLM Martinair Cargo (Edinburgh, Glasgow, Heathrow)
• British Airways (London Heathrow, London Gatwick)
• Cathay Pacific (London Heathrow, Manchester)
• Delta Air Lines (London Heathrow, Manchester, Edinburgh)
• Emirates (Newcastle, London Heathrow, Edinburgh, Manchester)
• Lufthansa Cargo (London Heathrow, Manchester)
• Qatar Airways (London Heathrow, Manchester, Edinburgh)
• Virgin Atlantic Airways (London Heathrow, Manchester)

This is just a selection of the airlines we work with. We always ensure that your pet travels with a trusted, DEFRA-approved airline. For the most up-to-date list, please contact us.