What does a full-service pet relocation package actually include for UK pet owners?
A full-service pet relocation package for UK owners includes everything from legal paperwork and vet checks to flight booking and crate provision. These packages support both you and your pet across the entire relocation process. This guide outlines what should be included so you can choose confidently and avoid surprises.
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Setting the Scene: Why Knowing What’s Included Matters
Your family is preparing for an international move. The house is full of boxes, schedules, and paperwork. But your main concern is Max, your Labrador. You’re wondering how he will manage the flight, whether you have ticked every box, and what happens once he is out of sight.
After a few online searches, you are staring at conflicting airline rules, customs forms, and travel timelines. Everything feels urgent and unclear.
That is why full-service pet relocation matters. When it is done properly, it covers legal, medical, logistical, and emotional support for both you and your pet. This guide breaks down each element so you will know what to expect at every stage.
The Legal and Veterinary Essentials in a Full-Service Pet Relocation Package UK
What legal and vet requirements must be included?
This part includes your pet’s travel paperwork and health clearance. Without it, your pet cannot fly or enter another country.
A complete service should include:
- Microchipping: ISO-compliant and verified by an Official Veterinarian (OV).
- Rabies vaccination: Given after microchipping, followed by a mandatory 21-day wait.
- Animal Health Certificate (AHC): Needed for EU destinations, valid for 10 days from issue.
- Export Health Certificate (EHC): Required for non-EU travel, tailored to each country.
- Tapeworm treatment: Compulsory for dogs travelling to certain destinations such as Ireland, Malta, or Finland.
These steps reflect current guidance from the UK government and DEFRA and are legally required for international pet transport from the UK.
Pro Tip: Start your pet’s relocation prep at least two months in advance to avoid missing certificate deadlines.
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Pet Relocation Documentation Support: Who Handles the Paperwork?
Does the provider handle the documentation for you?
Yes. A full-service pet relocation package includes managing all documents.
Providers will:
- Work with your vet and DEFRA to prepare travel documents.
- Handle export and import permit applications.
- Complete airline paperwork and customs declarations.
- Check every form for dates, accuracy, and consistency.
These actions follow UK pet travel regulations and international customs procedures, which require strict compliance.
Crate Provision and Acclimation: What’s Included in Pet Transport Packages?
What crate support should be included?
The travel crate is your pet’s personal cabin. It needs to be safe, secure, and comfortable.
You should expect the service to include:
- An IATA-compliant travel crate, or guidance on buying one.
- Measuring support to ensure correct sizing.
- Instructions for crate training in the weeks leading up to travel.
- Recommendations for bedding, water bowls, and comfort items.
The IATA Live Animals Regulations define crate safety standards, and most international airlines follow these policies.
Booking the Flight and Route: UK Pet Travel Services Explained
Do providers handle flight logistics and safety checks?
Yes. Choosing a flight involves more than picking a convenient time.
Your provider will:
- Book with pet-friendly airlines that accept your pet’s breed.
- Avoid flights with extreme temperatures or long layovers.
- Account for seasonal airline restrictions.
- Select flight times that prioritise your pet’s comfort.
These considerations align with airline rules and animal welfare guidelines used by international carriers.
Pre-Departure Planning: Final Checklist for Pet Travel from the UK
What happens before the flight?
This stage ensures everything is ready for travel.
Your provider should:
- Arrange to collect your pet from home or a set location.
- Book the final vet check within the valid timeframe.
- Confirm feeding instructions, crate labelling, and paperwork.
- Talk you through the full schedule ahead of time.
These actions help prevent common issues with timing and documentation that can delay pet travel.
At the Airport: What UK Pet Owners Should Expect
What does the airport process look like for pets?
Pets check in separately from passengers.
The process includes:
- Checking documents and scanning the microchip.
- Inspecting and weighing the crate.
- Ensuring water is available and labels are attached.
- Confirming the pet is accepted and boarded.
These procedures are standard at major UK and international airports with animal reception facilities.
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In-Transit Care: Pet Welfare During Flights
What standards protect pets during flight?
Pets fly in climate-controlled and pressurised areas of the aircraft.
These spaces are:
- Designed to keep pets at safe temperatures.
- Quiet and dimly lit to reduce stress.
- Secured with tie-down points to prevent crate movement.
Airlines comply with the International Air Transport Association (IATA) Live Animal Regulations, which define these transport standards.
Arrival and Customs: Pet Clearance on Arrival Abroad
What happens when the pet lands?
After the flight, your pet goes through customs and clearance procedures.
The provider will:
- Present the paperwork to border officials.
- Coordinate any required vet inspections.
- Keep you informed throughout.
- Handle any issues or delays directly.
These steps are part of the entry process in most destination countries and follow local import procedures.
Final Delivery and Post-Arrival Advice for UK Pet Owners
Is delivery to the new home included?
In most packages, yes. Your pet is either delivered to your home or collected at a secure point.
You will also receive:
- Tips on water, food, and rest after the flight.
- Advice on reintroducing routines and settling in.
- Guidance on when to visit a local vet.
These recommendations are based on standard animal welfare practices and post-travel care advice from vets and transport specialists.
Pro Tip: Always double-check airline rules for pet travel, even if your provider handles booking.
What’s Included in Pet Transport Packages – and What’s Extra?
Which services are included and which are add-ons?
Here is what is usually included:
- Vet documents and DEFRA paperwork.
- A compliant crate or advice on sourcing one.
- Booking flights and handling customs.
- Final collection or delivery service.
You might pay extra for:
- Boarding before departure.
- Medical tests beyond standard requirements.
- Last-minute booking changes.
- Travel to unusual destinations.
Reputable providers disclose costs clearly in writing and ensure all third-party fees are outlined in your quote.
Choosing a Trusted Pet Relocation Provider in the UK
How do you know if a provider is trustworthy?
Ask them these questions:
- Have they relocated pets to your destination before?
- Do they understand local and UK travel rules?
- Can they give a written plan and checklist?
- Will they explain all costs from the start?
UK pet relocation companies that comply with DEFRA requirements and have a track record of successful moves are more likely to deliver a smooth experience.
Final Guidance for UK Pet Owners Preparing for International Travel
A full-service relocation package should protect your pet’s welfare and your peace of mind.
You now know what to look for, what is optional, and how to assess providers. Use this guide to compare packages, ask informed questions, and choose with confidence.
With the right support, your pet’s move abroad can be well-planned, safe, and reassuring from beginning to end.



